Upgrade your onboarding, raise your prices and deliver better results!

One-time payment — yes, really!

 

 

 

 

You want projects that feel good and leave your clients happy paying a premium...

And you know an airtight, premium client onboarding is exactly what you need to achieve just that. 


The problem is… 

Great onboarding calls are hard. You're on the spot and you have one shot at getting all the information you need. (Or you have to send follow ups which feel... less than professional.)

Kicking off new projects takes time and energy. You know you should systematise it but you never seem to find the time in between client work and everything else you have to do!

You're worried about upping your prices. You know your work is good, but there's a mental block somewhere stopping you raising your prices. (Hint: it's your client experience.)

 

 

If you’re over there nodding and wincing, I’ve got some good news to share... 

There’s a better way — keep on reading!

 

 

 

Wouldn’t it be nice if you could…

Feel confident you’ll get the information you need to deliver incredible work

Feel good raising your prices without changing what you actually offer

Stop scrambling to get prepared every time you start a new project

And all without completely overhauling the way you work or going back and forth in a thousand follow-up emails?

 

 

Well, I’ve got some good news to share:

That’s the real magic that happens when you upgrade your onboarding process and use Psychology to ask the right questions!

 

 

iNTRODUCING

Upgrade your onboarding, raise your prices and
deliver better results!

A short and sweet training and step-by-step worksheet to help you map out a premium onboarding process that commands higher prices and deliver insightful work by asking Psychology-backed questions.

 

With this training you will be able to:

 

01

Map out a process that suits you.

One that takes into account your energy, the way you like to work, what your clients need from you, and you need from them.

 

02

Create Psychological safety.

Because you're asking your clients to be open and honest with you. you need to make it as easy as possible for them to share.

 

03

Ask the right questions.

Learn the techniques behind the types of questions that give you the information you need to deliver excellent work.

 

And the best part? You can get it for just $9 — yes, really.

 

 

What they're saying...

 This is a new offer so I don't have any testimonials just yet! Here's what other people have said about the way I work and teach.

Hire this woman. She has an amazing brain.


I'm a working copywriter but I was struggling with my own brand. I knew what I wanted but I was too close to it. 

Everything I wrote felt lame and unexciting. I booked a power hour//Brand Therapy session with Liv and it was so helpful!


Liv answered my specific questions, reassured me that I'm not, in fact, terrible, and helped me flesh out my ideas in a really cohesive way.

Martha, Founder of Word Candy
 

 

 

Liv helped me out with some excellent coaching for my business & future as a content creator/copywriter. She's a professional through & through with an amazing grasp on the industry. I don't hesitate to recommend her to anyone in need of copy or coaching.

Kim Carlaw
 

 

Liv presented to my community. It was an amazing presentation! Well thought out and my people loved it!

Liz Wilcox
 

 

The Tone of Voice workbook is excellent - I found it to be accessible, helpful and amazing value for the price. Thank you Liv!

Bruria Hammer, Photorapher
 

 

Liv ran a fantastic session with our team. The whole team found it super valuable and everyone got actionable takeaways on creating meaningful copy that motivates and converts. She helped us identify gaps in our materials and suggested improvements. I highly recommend her services for any marketing/sales/CS professional. Thanks Liv!!

Jenna Minchuk, Marketing Director at Coviu
 

 

 

 

Here’s everything you'll learn...

 

01

how to design an onboarding process that suits you

Introvert anyone? Your onboarding needs to take into account YOUR psychology as well as your clients' psychology. (It's not as hard as it sounds, promise!)

 

02

why adjusting your onboarding = return clients and more $$$

A premium onboarding experience means a better overall experience, even if you don't change anything else about the service you deliver!

 

03

The psychology of asking great questions

In any service based industry, your onboarding calls lay the foundation for great work. Get Psychology-backed techniques to get the information you need and deliver incredible work.

 

And we cover it all in just 15 minutes so you can dive into implementation as quickly as possible.

 

 

What’s included in this training — and for just $9:

 

 

 

15 minute video training

This training helps you overcome the mindset blocks around charging more by explaining the psychology behind premium pricing, then teaches you how to deliver a premium experience! I also show you my own onboarding process and explain how I've shaped it to suit my ADHD-brain.

The Premium onboarding worksheet

A simple worksheet that guides you through mapping out your process and preparing the Psychology-backed questions to use in your next onboarding call.

 

 

 

Frequently asked questions

You might be wondering...
  • How long will this take?
    Going through this mini course itself will take around 15 minutes. I kept it short and sweet so you can dive straight into implementing what you learn.

    Once you’ve watched the video training, set aside 30-45 minutes to work through the worksheet which you’ll be able to implement straight away in your next onboarding call.

    How long it will take you to update your processes will depend on where your onboarding is currently at. If you’re just making some tweaks, it’ll be quick. If you’re starting from scratch, a bit longer. But remember– this is something that you do once and use forever!
  • What if I've never onboarded a client before?
    Even better! This course will help you create an onboarding experience that leaves your customers feeling cared for and you feeling equipped to deliver your work.
  • Will I need to sign up for a bunch of new technology?
    The main focus of this course is asking the right questions, so all you really need is to note down your improved questions. If you want to upgrade your processes, you might want to look at an automation tool like Zapier and whatever else you currently use. But you can make improvements without any new technology if you want to.
  • I have a different question.
    Great! Use the chat box at the right bottom corner of this page and let’s chat.

 

 

 

Hi, I’m Liv Steigrad

Brand strategy, copy + creative powered by psychology and audacity

I'm is a Melbourne based brand strategist, brand voice expert and copywriter with a degree in Psychology. I help new and established business owners give their ideas the greatest chance at success by creating brand identities that feel human.


I also collaborate with designers and agencies to bring end-to-end brand, web, and app projects to life. When I'm not building brands, catch me co-hosting The One That Works For You podcast, performing spoken word poetry, or practising my handstands.

 

 

 

Ready to upgrade your onboarding?
It’s time to deliver a premium client experience and charge prices that match!
It can be easy. And it can be quick — I’ll show you how.

 

 

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Upgrade your onboarding, raise your prices and deliver better results today for $9!

15 minute video training packed with actionable information.

The Premium Onboarding Worksheet to help you apply all your new knowledge straight away.

Brilliant work! Liv fully understood my vision and articulated it so beautifully. Look forward to working with her again!

Tatiana Voronina, Founder at See Them Become
 
  • Total payment
  • 1xUpgrade your onboarding, raise your prices and deliver better results!$9
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